Communication
Description
Don't ignore or downplay problems with your product; embrace them. Jimmy Wales reveals how to turn a negative incident into a brand booster. (Duration 5:30)
Biography
Jimmy Wales is the founder of Wikipedia, the free open-content encyclopedia.
From 1994 to 2000 Mr. Wales was the Research Director at Chicago Options Associates, a futures and options trading firm in Chicago. In 2000 he started the open-content encyclopedia Nupedia. In 2001 he founded Wikipedia, a free, online encyclopedia that anyone can edit.
Mr. Wales is the Chairman of Wikimedia Foundation Inc., a nonprofit charitable organization dedicated to encouraging the growth, development, and distribution of free, multilingual content. He is the Cofounder of Wiki, Inc., a wiki farm that includes collection of wikis on different topics, all hosted on the same site.
He is a Fellow at the Berkman Center for Internet & Society at Harvard Law School and a Director of Creative Commons, a nonprofit licensing organization.
In 2006 Mr. Wales was named as one of Time magazine's people who shape our world, and in 2007 he was named as a Forbes magazine Web celebrity.
